Recall Enquiry

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Enquiry Type*

Please complete the form below by filling in your contact details.
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If you are not the battery owner, but would like to provide us with the contact details of the current owner, please complete the form below.
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Your information

Please complete the form below to update your battery’s switch off status.
If your battery is affected, you should urgently switch your battery off and keep it switched off to minimize the risk of fire. If you need assistance to turn your battery off, please contact LGESAU on (+61) 1300 677 273 or by emailing productau@lgensol.com
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Phone*

Email Address*

First name

Last name

Address*

New owner’s information (optional)

Phone*

Email Address*

First name

Last name

Address

Serial number (optional)

Battery status * Please Select the battery status.

As at date*

Message

LG Energy Solution, Ltd. (hereinafter referred to as “The Company”, “we”, or “us” interchangeably) collects personal information. This privacy statement applies to all personal information collected by LG Energy Solution, Ltd to which the General Data Protection Regulation (EU) 2016/679 (‘GDPR’) applies.

Our Privacy Policy contains information about how individuals may access the personal information about them that is held by the Company and seek the correction of such information. It also contains information about how individuals may complain about a breach of the GDPR.

For further information on how the Company handles personal information please read our Privacy Policy which is available on our website or contact us at privacy.es@lgensol.com.

[Required] Agreement to the Privacy Policy is required. Please check the box. I agree to the collection, use and disclosure of my personal information in the ways described in Privacy Policy.

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You may withdraw your consent at any time by contacting us at privacy.es@lgensol.com.

Any withdrawal of consent does not affect the lawfulness of LG Energy Solution’s processing of your personal data based on the consent provided above prior to the withdrawal of your consent.